Same Day Donut and Gift Delivery at Dr. Dough Donuts!
Operating a gift and donut delivery service that meets expectations of all of our amazing customers seems simple enough, but it takes a strong team of dedicated production, logistics and customer service staff to make it happen!
How do we manage to deliver hundreds of donuts and gifts across Sydney and Melbourne?
We don't send our deliveries through Australia Post which means we avoid the delays that can often happen when relying on their services. Instead, we use an Australian company called GoPeople which enables us to contract drivers on a daily basis to deliver our products directly to you in the quickest and most efficient way.
For our same day deliveries, we have a team at each office and production facility in Sydney and Melbourne preparing the donuts and quickly processing cards, balloons, add ons and the boxes, adding them into our delivery runs and making sure they get out the door and onto your doorstep or in your office as soon as we can. It's a complex process made very easy by our awesome teams here at Dr. Dough.
Ordering same day donuts through the website for same day delivery
It's a very easy process! We have a selection of same day options available on a same day menu on our website. Here you can select from a range of gift box options as well as our Classic Dr. Dough Donut Range box and add anything you want to the order to make it special. Donut and gift delivery is our thing and we are so excited to be able to offer our delivery service not only to Melbourne but also to Sydney.
Gifts delivered up to 60km's from Sydney and Melbourne CBD
Even though we only charge a maximum of $7.95 (compared to $15 or $20 or MORE for our competitors!) we are able to deliver up to 60km's from our locations in Sydney and Melbourne on all of our orders including our same day options!
Our Sydney location is in Pyrmont and our Melbourne location is in Collingwood both of which are only a stones throw from the CBD's which makes it easier for us to access businesses in the CBD for corporate orders, as well as a wide delivery circle stretching as far as we can to the suburbs to get delicious donuts to you!
Customer service is a big part of gift and donut delivery!
We pride ourselves on having a great team here to offer support to our delivery drivers as well as our customers. Same day deliveries requires the drivers to know where they are going, for support if there are any complications with the delivery process as well as informing our senders and recipients that their order is on the way and has been delivered.
Our customer service team are on hand 7 days a week and we love speaking to our customers and are more than happy to offer assistance. Great customer service is key to a successful business as it builds a reputation and connection with each of our customers, and lets our customers know we are a company that you can trust.
You can experience our same day delivery service by ordering here:
Written by Tom Ragen.