Can I Pick Up My Order?

Can I pick up my order? Yes of course!

Just place your order through the website and follow the steps below. Please note that pick up is available from our Sydney HQ weekdays between 7am-2pm, Saturday between 7am-12pm and Sunday between 7am-8:30am.

1. Process your order through the website as if you were going to send it to yourself including choosing a date & time.

2. Use the word COLLECT in the discount code section/gift voucher section during check out.

3. Once you have your order confirmation email, reply to that email and let us know that this order is for pick up and an approximate time you will be here to pick your order up. Pick ups can be made between 7am-2pm on weekdays, 7am-12pm on Saturday and 7am - 8:30am on Sunday.

Our system doesn't allow customers to add more than one code per order. If you have a discount code (eg. $10 off) please use your discount code to place the order and let us know via email that your order is for pick up. We will process your order and refund you the cost of shipping back to you.

We are an online gifting store and DO NOT have a shop front open to the public. Our location is Shop 1 233 Harris Street, Pyrmont.