Where Does Dr. Dough Deliver?
We deliver up to approx. 60km from Sydney (suburb dependant). You can check if we deliver to your requested suburb by entering the delivery postcode in the 'CART' tab on the website.
Oh, and we deliver 7 days a week starting from $9.95 across metro Sydney. The delivery fee may be higher for suburbs outside of these areas or during peak periods including certain holidays and special occasions.
Do You Offer Same Day Delivery?
Yes, we offer Same Day Delivery on a selected range of products. Order before 1pm for delivery Same Day. Same Day Delivery is available Monday - Saturday. We will close same day delivery when we sell out, so we may close same day delivery before 1pm. You will be notified on the website on the checkout page if we are sold out. See our Same Day Delivery range.
Can I Pick Up My Order?
Pick up is available from our Sydney HQ weekdays between 7am-2pm, Saturday between 7am-12pm and Sunday between 7am-8:30am. Follow these steps for a PICK UP order:
1. Process your order through the website as if you were going to send it to yourself including choosing a date & time.
2. Use the code word PICKUP in the discount code section.
3. Once you have your order confirmation email, reply to that email and let us know that this order is for pick up and an approximate time you will be here to pick your order up. Pick ups can be made between 7am-2pm on weekdays, 7am-12pm on Saturday and 7am - 8:30am on Sunday.
Our system doesn't allow customers to add more than one code per order. If you have a discount code (eg. $10 off) please use your discount code to place the order and let us know via email that your order is for pick up. We will process your order and refund you the cost of shipping back to you.
We are an online gifting store and DO NOT have a shop front open to the public. Our location is Shop 1 233 Harris Street, Pyrmont.
I Have Another Question
No worries! You can view all of our FAQ's here.