FAQ’s

Quality

How should I store my Dr. Dough Donuts?

All Dr. Dough Donuts should be stored at ambient out of direct sunlight. They do not require refrigeration. We do not recommend refrigerating donuts as temperature changes can alter the appearance of the glaze.

How soon after I receive them should I eat them?

Donuts should be consumed the same day they are received/ purchased

Custom Donuts

Colours

Can I pick my own colour/s?

Yes we can color match. Just send us the colour code or a sample that you would like. 

Donut Sizes

What size are your regular donuts?

11-13cm in diameter (Much larger than our competitors)

What size are your mini donuts?

6-7cm in diameter

Ordering

How far in advance can I order? 

Ordering can be done online right up until 2:00pm the day prior. If you require donuts sooner please call us and we will do our very best to assist.

Delivery

Dr. Dough is based in Pyrmont, Sydney and delivers within Sydney only. We deliver up to 50km from Sydney CBD. 

Delivery costs are calculated at checkout and will vary based on distance. 

Delivery Times and days

Our earliest delivery time in most circumstances is 8:00am. If you require donuts delivered earlier please contact us and we will do our best to assist.

Donuts may be delivered up to 1 hour before required. 

Dr. Dough operates 365 days per year. We can deliver on weekends and public holidays, additional delivery fees may apply. 

Pick up/ Where are you located?

We are located at 308 Harris Street, Pyrmont. 

Pick up can occur daily from 7:00am untill 7pm (Until 5pm Friday-Sunday)  For earlier pick up times please contact us and we will do our best to assist.

Daily we have our Current Menu available from 7am till SOLD OUT

Allergens / Dietary Requirements 

Our donuts contain the following:

Contains: Gluten, Dairy, Soy & Egg. May contain traces of nuts

Are your donuts vegan?

No, unfortunately our donuts are not vegan. 

Do your donuts contain Dairy?

Yes

Do your donuts contain Egg?

Yes

Do your donuts contain Nuts?

We use Nutella, other than Nutella we do not use nuts as an ingredient, however some of our ingredients contain traces of nuts.